Read bellow the official statement:
Dear Farmerama Players,
We want to apologize for the problems that occurred this week and explain to you, how it came to these problems. Furthermore we want explain some fundamental thoughts regarding the changes, made on Bahamarama.
Maintenance and setting up the new Bahamarama:
On Tuesday morning we started maintenance to set up the new Bahamarama for you. Since our team members tested the new island before stopping maintenance, we discovered a bug that was fixed and checked before stopping maintenance. This caused the maintenance to take a bit longer than 2 hours instead of the announced 30 minutes.
Unfortunately solving this problem caused another problem that did not occur when we checked the fix for the first bug.
This new Bug causing players to get too many golden bananas upon receiving tropical EP was exploited so heavily by some players that our only option was to transfer the Bahamarama level anew after fixing the bug.
On transferring the old Bahamarama level to the new one, a new error occurred that did not occur in all previous tests, causing some players to be set to level 15 instead of their correct level. Unfortunately we still do not know the reason for this error. Since our databases received wrong values for the old Bahamarama level at that point, we could not simply set your level to the correct value, but had to use a backup from the night before to book your due EP. Since this backup was made several hours before setting up the new Bahamarama, some players were able to gain levels which could not be considered during our adjustment of the transfer. We will check these rare cases and book the missing EP or items.
Since retrieving the backup took quite some time and to avoid further errors with the recalculation, we carried out the transfer on Wednesday afternoon. Seeing that it was possible to gain tropical EP from Tuesday afternoon until the transfer, the affected players received a flat half level more than players whose level has been calculated correctly.
Rebooking of tropical EP from missions and crafting products:
The tropical EP that were gained on Tuesday between 1:00pm and 3:20pm could not be considered in the second transfer of Bahamarama levels due to that we booked the tropical EP you gained by using crafting products or completing missions in the Farmer’s Society anew on Wednesday and Thursday. These EP have been refunded completely by now.
Unfortunately, we could not consider the farm orders in the Farmhouse since some exploited the first bug especially through the farm orders - because of which we could not completely refund these EP.
EP that were gained through farm orders or harvesting are compensated flat with the bonus code for 1300 tropical EP * Bahamarama Level.
Runes for monkey breeding:
Originally these runes were located in the Tree of Wisdom. Upon transferring them to the temple it was assumed by mistake that the player had activated them beforehand. This is true for some players and for some it is not.
Our intention was to give players the opportunity to retrieve the advantages of the runes a second time. It was meant as good will. Due to that players gained up to 8 Bahamarama level more than they should have. A compensation for that is given by the EP bonus from the bonus code.
It will further on be possible for every player to activate the statues in the temple to receive the items another time, if you did not do that already.
With the second transfer of the Bahamarama level some players received double the stars they paid for these runes. These stars are yours to keep.
Calculation of the new level on Bahamarama:
First of all we wanted to make this change for the EP-curve to enable a faster progress on Bahamarama. It was very tedious to gain a level on Bahamarama before to acquire new plants or stables. The curve grew very fast resulting in the need of millions of tropical EP to get a level up.
Because of that, we linearized the curve strongly, leading to much less tropical EP being needed for higher levels. This results in a more constant progress of level.
In the transfer it had to be ascertained that no player loses playable content. Concerning this we unfortunately made mistakes in communicating this to you. By absolute numbers, some players lost tropical EP but no stables, plants, trees, etc. were lost.
Why did some players “lose” experience?
There are two crucial reasons for this:
1) The number for players who lost EP due to the transfer is a small four-digit number. The number forplayers who gained EP due to the transfer is a high 6-digit number.
2) If we had not set this quite small group of players who had a very high level to the level we are aiming at now, these players would not have had any challenge on Bahamarama for a long time and would have been bored quite quickly.
Due to the fact that the broad range of players have more goals within reach on Bahamarama, we are certain that this was the right decision.
Changes to the recipes for the red punch and mango-orange smoothie:
We have been observing how you gain EP on Bahamarama for a long time and set the new level-curve according to these observations. Because of that we did not originally apply any changes to the crafting products. However, we noticed with surprise how many of these products were used and how fast you gained level by that. This prompted us to adjust the recipes for the red punch and the mango-orange smoothie to reflect their new values.
Of course it is not our goal to prevent you from leveling, but the level-curve was designed to make playing on Bahamarama interesting and challenging for you, giving you long-term goals.
We are sorry that we made this change on such a short notice and additionally told you the wrong date for it. Things were frantic not only on Bahamarama, but in our office as well, which led to us telling you the wrong time.
Costs for Bahamarama at the Tree of Wisdom still at 200 stars instead of 50 stars:
From 1:00pm to 3:20 pm on Tuesday the costs for Bahamarama were not reduced as announced. The few users that paid 200 stars for the new Bahamarama by our mistake will get the stars refunded by our support.
We are truly sorry that this long awaited reform caused you so many problems, although we tested everything thoroughly over a long time to ensure it is working properly. The next time we have to fix a bug on short notice for such a large change in the game we will take another day for testing even if that causes you to wait for it a little longer.
A of today you receive compensation through the bonus code “ISURVIVED” and next week we will create an item for you, which you can place on your beautiful new island. You can send us suggestions for this item if you want to FA-competition@bigpoint.net. The exact values for the item will be announced next week.
The bonus code consists of:
- 1300 tropical EP * Bahamarama Level
- 10 golden bananas
- 48 h harvest helper
We hope that the new island gives you pleasure anyhow and will provide new content for it very soon.
Source: Official Farmerama Forums.
